Middleware
The LinkT middleware
A small software system that sits in the middle between your nurse call source and your phones. Its job is to take incoming alerts, understand them, and send them to the right phones.
Nurse call integration middleware
From installation
to everyday confidence.
LinkT sits between your nurse call source and your phones. It understands incoming alerts, sends them to the right people, and handles acknowledgement so that once one person answers, the rest stop ringing.
Supports legacy and modern nurse call environments
LinkT / Local configuration✓ SERVICE ONLINE
Active AlarmsSettingsBase Station InfoTest Client
ACTIVE ALARMS03↑ 12% this shift
SITES REPORTING12/12All systems operational
LINKT SERVICE● ReadyAutomatic startup enabled
Simulated demo data — refreshes live
PriorityLocationMessageWait
CriticalRoom 204Assistance requested00:48
HighRoom 118Bathroom pull cord01:30
NormalRoom 307Bed exit alert03:05
⌁ 127.0.0.1:8080 — runs on your own network✓ Changes saved
01 How it works
One layer between
the call and the response.
Nurse call systems
Rauland R4K TAPRauland R5K SIPHeritage MedcallVigil TAP
The LinkT Integration Core reads each incoming alert and routes it to the right phones — in real time.
Phones & teams
Snom text messagingSIP callingConfigurable destinations
One acknowledgement ends it everywhere. Once one person answers, LinkT stops the rest of the phones ringing — no duplicate call-outs, no confusion.
Acknowledgement built in
LinkT also handles acknowledgement: once one person answers the alert, the rest of the phones stop ringing. This keeps the response focused and prevents duplicate call-outs.
02 The setup path
A clear route
to ready.
The installation manual is practical by design. LinkT keeps the path from package to first test straightforward, with familiar tools for Windows administrators and technical teams.
Run the latest LinkT setup application as administrator and choose the installation location.
documented in the LinkT operation flow
Select the nurse call device type, escalation mode, and server type for the facility.
documented in the LinkT operation flow
Set COM ports, IP addresses, phone groups, escalation groups, and institution details.
documented in the LinkT operation flow
Use Active Alarms, Base Station Info, and Test Client to confirm everything is ready.
documented in the LinkT operation flow
Designed for technical handoff. Installers, support teams, and facility administrators can follow the same operating path.
Ask about your environment →Your alarms never
leave the building.
LinkT runs as a Windows service on your facility's own server, configured over your local network. Alarm routing and acknowledgement happen inside your building — there is no cloud in the middle of an urgent call.
- Installed on your own server — no external dependency for alarm routing
- Local web configuration your team already knows how to manage
- Starts on boot as a Windows service — ready before your first shift
03 The everyday layer
Good operations
are visible.
Once LinkT is installed, the important work is not hidden. Configuration, status, alarms, testing, and logs are all close at hand.
A service, not another screen
LinkT runs in the background as a Windows service, starts on boot, and can be managed through standard service controls.
Learn more →Configuration that follows the workflow
Use the local web interface to manage device settings, phone groups, escalation groups, and general settings in one place.
Learn more →Visibility when you need it
A real-time Active Alarms view, site heartbeat monitoring, logs, and a test client make diagnosis practical—not mysterious.
Learn more →Logs organized by year, month, and dateCentral monitor dashboard for deployed sitesTest client for phone verification
This is where a facility could tell its story.
A short quote or a real deployment number carries more weight here than any marketing line. When you're ready to feature one, it takes this spot.
Deployment story slot04 Have a setup question?
Bring us the real environment.
We can talk through your nurse call source, server type, phone groups, and the workflow you want to support. Or simply send the enquiry — it reaches info@logicalgroup.ca directly.
Emailinfo@logicalgroup.ca
Talk to our team(604) 448-1303 Ext. 202
Logical GroupHealthcare integration specialists